Crisp

Customer messaging inbox with live chat and an AI agent for replies. AI-powered tool, with a free plan; runs on web, mobile. The stack builder picks it for support chatbot.

Try Crisp Build a stack for support chatbot

What it is known for

Strengths: no-code AI agent builder; shared inbox across chat, messaging and email; knowledge base and support CRM.
For: every business: support, sales and marketing teams of all sizes.
Runs on: web dashboard; widget SDKs for web, iOS, Android and React apps; API.
Learning curve: easy: no-code agent builder, setup in 4 steps, widget in minutes.
Works with: WhatsApp, Messenger, Instagram and email.

Read on October 9, 2026 from crisp.chat.

Plans and prices

Plan	Price	What you get
Free	Free	100 customer profiles, no AI credits
Mini	$45/mo	Per workspace; four logins, about 90 automated conversations, $5 of AI credits
Essentials	$95/mo	Per workspace; ten logins, about 450 automated conversations, $25 of AI credits
Plus	$295/mo	Per workspace; twenty logins, about 1,350 automated conversations, $75 of AI credits

Checked by hand against crisp.chat/en/pricing on October 9, 2026; confidence high. Prices are monthly in US dollars unless the row says otherwise; the builder counts the plan it starts on, Mini.

When the stack builder picks it

The builder reads each job's rules from the top and takes the first step whose conditions hold and whose plan fits the money left. Crisp is named in these steps:

Support chatbot, step 2 of 3, when less than $40 is left for it: the free plan; the step also names Chatbase, Botpress and Tidio, and the best score takes it.
Support chatbot, step 3 of 3, otherwise: Mini ($45/mo); the step also names Chatbase, Botpress and Tidio, and the best score takes it.

The rules are public in stack-rules.json, and how the stack builder scores explains the tie-break.

Alternatives the same rules name

Chatbase: Trains a support chatbot on your content and puts it on your site. From free.
Botpress: Builds AI support agents with flows, knowledge bases and channels. From free.
Tidio: Live chat and help desk for small stores, with Lyro, an AI agent that answers common questions. From free.

Signals and what people say

App Store: 4.4 from 520 ratings, as of October 9, 2026
Hacker News, 30 days to October 9, 2026: 0 stories

Change log

October 9, 2026: added to the tool list; plans and prices first recorded from crisp.chat/en/pricing.

Logo: Nameryn monogram (no free mark on file), CC0 1.0.