Tidio
Live chat and help desk for small stores, with Lyro, an AI agent that answers common questions. AI-powered tool, with a free plan; runs on web. The stack builder picks it for support chatbot.
What it is known for
- Strengths: Lyro AI agent answers common questions and performs recurring tasks; live chat, ticketing and Flows in one tool.
- For: businesses handling all customer conversations in one tool, from a free plan up.
- Runs on: web.
- Learning curve: easy: a 7-day free trial on the Starter plan.
- Works with: nothing named on its page.
Read on October 10, 2026 from tidio.com/pricing.
Plans and prices
| Plan | Price | What you get |
|---|---|---|
| Free | Free | 50 billable conversations a month |
| Starter | $19/mo, or $15.83/mo billed yearly | 100 billable conversations, 50 Lyro AI conversations once, 100 Flows visitors; $15.83 a month billed yearly |
| Growth | $39/mo, or $32.50/mo billed yearly | From 2,000 billable conversations; $32.50 a month billed yearly |
| Plus | $300/mo | Custom conversations; AI and human conversations priced separately as you scale |
Checked by hand against tidio.com/pricing on October 10, 2026; confidence high. Prices are monthly in US dollars unless the row says otherwise; the builder counts the plan it starts on, Starter.
When the stack builder picks it
The builder reads each job's rules from the top and takes the first step whose conditions hold and whose plan fits the money left. Tidio is named in these steps:
- Support chatbot, step 2 of 3, when less than $40 is left for it: the free plan; the step also names Chatbase, Botpress and Crisp, and the best score takes it.
- Support chatbot, step 3 of 3, otherwise: Starter ($19/mo, or $15.83/mo billed yearly); the step also names Chatbase, Crisp and Botpress, and the best score takes it.
The rules are public in stack-rules.json, and how the stack builder scores explains the tie-break.
Alternatives the same rules name
Signals and what people say
No public counts on file yet.
Change log
- October 10, 2026: added to the tool list; plans and prices first recorded from tidio.com/pricing.
Logo: Nameryn monogram (no free mark on file), CC0 1.0.